Terms & conditions

The following rules (“Terms and Conditions”) govern (a) the use of the website:- www.Flamingo -flower.com
By using our Site, you (a) acknowledge that you have read, understand, and expressly agree to be legally bound by these Terms and Conditions (including our privacy policy (“Privacy Policy”)),

Subject to Applicable Law, FLAMINGO FLOWERS may, in its discretion, from time to time amend or otherwise modify the Terms & Conditions. FLAMINGO FLOWERS recommends that you carefully read the Terms and Conditions each time you visit the Website as the Terms & Conditions may affect your rights.
If you do not agree with the Terms & Conditions of Use, do not use the Website for its intended usage.


Website


These Terms & Conditions apply to all users of the Website. The Website may include content, information or links to third parties or third party websites. FLAMINGO FLOWERS does not regularly review materials posted, or products or services offered, on the Website by such third parties and does not necessarily endorse all of the materials, products, and services available on such third party websites. By accepting these Terms & Conditions you agree to hold harmless and relieve FLAMINGO FLOWERS and its affiliates from any liability whatsoever arising from your use of information from a third party or your use of any third-party website and any you agree and acknowledge that viewing and usage of the contents of any such third party website is solely made at your own risk.
FLAMINGO FLOWERS recommends that before you disclose any personal information to a third party, you should first read and accept the third party’s privacy policy and terms and conditions of use (if applicable) of their website.
The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
The cardholder must retain a copy of transaction records and Merchant policies and rules.


Access to Website
FLAMINGO FLOWERS hereby provides its conditional permission for you to access the Website in accordance with these Terms and Conditions provided that you use the Website on your continued and absolute compliance with these Terms and Conditions. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for (1) your personal, non-commercial use, (2) you may download a single copy of the materials from the Website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, "robots", "spiders", "offline readers", place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. Notwithstanding the foregoing, FLAMINGO FLOWERS grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. FLAMINGO FLOWERS reserves the right to revoke these exceptions either generally or in specific cases at any time.
You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their Submissions to the Website.
Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of the material’s owner.

Intellectual Property Rights
The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of FLAMINGO FLOWERS, its affiliates or related entities. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of FLAMINGO FLOWERS.
The Website may link to websites not maintained by or related to FLAMINGO FLOWERS. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or FLAMINGO FLOWERS. FLAMINGO FLOWERS has not reviewed the websites hyper-linked to or from this website and is not responsible for the content of any other website. These links are to be accessed at the user’s own risk and in accordance with the Website’s usage policy. FLAMINGO FLOWERS makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, FLAMINGO FLOWERS does not implicitly endorse third-party websites hyper-linked to the Website.
The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law ("Content") and the trademarks, service marks and logos contained therein ("Trademarks"), are owned by/licensed to FLAMINGO FLOWERS, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of FLAMINGO FLOWERS or the respective owners, as the case may be. FLAMINGO FLOWERS reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein. The contents of the Website are Copyright (c) 2014 Ferns ’N’ Petals All rights reserved.

Communications
You consent to receive communications from us by e-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that FLAMINGO FLOWERS provides to you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.

Your Account
If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. FLAMINGO FLOWERS reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


Products and Pricing
All products listed on the Website their descriptions, and their prices are each subject to change. FLAMINGO FLOWERS reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. You agree that FLAMINGO FLOWERS will not be liable to you or to any third party for any modification, suspension, or discontinuance of any product or services. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or information on such product or services received from FLAMINGO FLOWERS’s suppliers, FLAMINGO FLOWERS shall have the right, prior to the acceptance of any order, to decline or cancel any such orders, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have been already been charged for the order and FLAMINGO FLOWERS cancels your order, FLAMINGO FLOWERS for any reason whatsoever, FLAMINGO FLOWERS will issue a credit to your credit/debit card or bank account in the amount of the charge.


Orders & Acceptance of Orders
When you make an order, you are making an offer to purchase, and such offer is subject to acceptance of FLAMINGO FLOWERS. Your receipt of an order confirmation from FLAMINGO FLOWERS does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. FLAMINGO FLOWERS reserves the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. FLAMINGO FLOWERS may require additional verifications or information before accepting any order. In the event that you are purchasing a gift order, you will be required to accurately provide the gift recipient’s name and shipping address. Your order is not accepted until FLAMINGO FLOWERS sends you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if FLAMINGO FLOWERS cancels all or a part of your order, your sole and exclusive remedy is either that (a) FLAMINGO FLOWERS will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) FLAMINGO FLOWERS will not charge your credit/debit card or bank account for the cancelled portion of the order.



For your convenience, FLAMINGO FLOWERS accepts Visa, Master Card. Notwithstanding anything contained herein, any and all payments made vide abovementioned options, either through payment gateway on the FLAMINGO FLOWERS website or through FLAMINGO FLOWERS mobile application, are subject to specific terms and conditions of such third party payment gateways.

FLAMINGO FLOWERS encourages you to place your order on the Website for the fastest possible service, but if you prefer, please feel free to call in your order. You can reach us at +971 4 422 1536.

(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.


  • Timings:

    8 am - 6 pm (Saturday - Thursday) (Friday off) (Online)
    Customer can place the order by two methods:-

    Online - Customer can place order on website and make the payment through below mentioned modes of online payment.

    Offline – By calling the call center of FLAMINGO FLOWERS UAE.

    Order Cancellation
    FLAMINGO FLOWERS makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. FLAMINGO FLOWERS will not cancel or change orders already in process at the florist, en-route or erered. FLAMINGO FLOWERS will not cancel any order unless informed 24 hours (Domestic) prior to the delivery date.
    Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by FLAMINGO FLOWERS can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.
    Note: A refund will be processed by FLAMINGO FLOWERS in the event FLAMINGO FLOWERS determines that the cancellation of the order is due to FLAMINGO FLOWERS’s incapability of fulfilling the order.
    Problems with an Order

    FLAMINGO FLOWERS makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.

    Note: FLAMINGO FLOWERS will not entertain any complaint for perishable products like fresh flowers, cake etc. after 48 hours from the time of delivery.

    Order-Related E-mails

    Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number, (required in the event you need to contact FLAMINGO FLOWERS). To show our appreciation, you will receive a confirmation e-mail from FLAMINGO FLOWERS when your gift has been delivered.

    Payment Terms
    For each product or service you order on the Website, you agree to pay the price applicable for the such product or service as of the time you submitted your order (“Product Price”), the delivery fees for the delivery service you select, if any (“Delivery Fees”), and any applicable taxes (defined below).
    Mode of making payment
    “We accept payments online using Visa and MasterCard credit/debit card in AED (or any other currency agreed)”.
    - Debit Card
    - Credit Card - Domestic and international
    - Internet Banking (Funds transfer in FLAMINGO FLOWERS’s account)
    - Cash on Delivery
    Offline (Over the Phone: When customer places order over the phone. At times customer places an order on Website however payment gets stuck in gateway and payment may not go through. In such situations customer might get a call from our specialist support unit to assist them in placing the order.)

    OFFLINE (Call Center) : - When customer places order over the phone. At times customer places an order on website however payment gets stuck in gateway and payment may not go through. In such situations customer might get a call from our specialist support unit to assist them in placing the order.

    Shipping & Delivery Policy
    The below mentioned terms of the shipping and delivery are qualified by the Shipping Disclaimer, which forms an integral part of the Terms and Conditions.
    Standard Delivery- Order 1 day before for delivery to Dubai,Sharjah,Ajman

    Proof of delivery will be provided in case of any dispute in delivery.
    FLAMINGO FLOWERS does not guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. FLAMINGO FLOWERS will endeavor to accommodate your preferences.
    FLAMINGO FLOWERS, in conjunction with our service providers, will attempt to deliver a product on the requested delivery day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. We reserve the right to make deliveries in installments, which shall not relieve you from your obligation to accept and pay for remaining deliveries. Our service providers do not telephone prior to delivering packages, and we cannot guarantee the time of delivery. All products are deemed accepted upon our delivery of the product to you or your designated recipient’s address.
    FLAMINGO FLOWERS will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

    Substitution Policy
    Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift/order/product you have selected, experienced florists of FLAMINGO FLOWERS will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. However FLAMINGO FLOWERS reserves the right to substitute the flowers (including specified color) / other products with equal or higher value in case of non-availability of the desired product.

     


    Return & Refund Policy

    Refunds
    Your purchase is final and non-refundable. Subject to the other Term and Conditions, no product or service may be returned.
    Notwithstanding anything contained in the Terms and Conditions, in the event FLAMINGO FLOWERS decides to refund to you, FLAMINGO FLOWERS will offer only credit vouchers equivalent to the refund amount but in some case FLAMINGO FLOWERS will refund the money back and the refund could be processed if we have account details of the customer. Refund could be processed if it is agreed upon and communicated in writing to the customer.
    “Refunds will be done only through the Original Mode of Payment”.
    FLAMINGO FLOWERS is not responsible and does not guarantee refund for cases where:
    Flowers, plants, fruits, sweets, gift products and preserved items delivered to incorrect addresses supplied by the sender.
    - Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
    - Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
    -Product quality problems caused by improper handling by the recipient.

    Exchanges
    FLAMINGO FLOWERS will not accept any product exchanges.
    Damaged/Defective Products
    If any product received by you is in a damaged/defective condition, you should report the same to FLAMINGO FLOWERS within 48 hours of such delivery at +971 4 422 1536 and e-mail the photographs of the same at info@Flamingo Flowers.ae. FLAMINGO FLOWERS will in its sole discretion will either deliver to you, the new product at its own cost or refund to you the amount in relation to such product. Subject to the Terms and Conditions, once refund is initiated by FLAMINGO FLOWERS, it takes 10-15 business days to reflect the refund amount in your account.


    Disclaimers, Limitations And Exclusions Of Liability

    WHILE FLAMINGO FLOWERS ENDEAVORS TO PROVIDE THE MOST ACCURATE, UP-TO-DATE MATERIALS AVAILABLE, THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES AVAILABLE ON THE WEBSITE, THERE MAY EXIST SOME INACCURACIES, TYPOGRAPHICAL ERRORS, OR OUTDATED INFORMATION. MOREOVER, FLAMINGO FLOWERS MAY MAKE MODIFICATIONS OR CHANGES TO THE WEBSITE OR THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES DESCRIBED IN THE WEBSITE AT ANY TIME. FLAMINGO FLOWERS IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL OR PRICING ERRORS ON THE WEBSITE; FLAMINGO FLOWERS RESERVES THE RIGHT TO REFUSE OR CANCEL ORDERS AT ANY TIME, INCLUDING BUT NOT LIMITED TO ORDERS THAT CONTAIN INCORRECT PRICES OR PRODUCT DESCRIPTIONS, ORDERS IN WHICH FLAMINGO FLOWERS BELIEVES THE CUSTOMER HAS VIOLATED APPLICABLE LAW, AND ORDERS THAT FLAMINGO FLOWERS BELIEVES ARE HARMFUL TO FLAMINGO FLOWERS OR ITS AFFILIATES. FLAMINGO FLOWERS ALSO RESERVES THE RIGHT TO LIMIT THE NUMBER OF ITEMS PURCHASED OR ORDERS PLACED THROUGH THIS WEBSITE.

    YOU ASSUME THE SOLE RISK OF MAKING USE OR RELYING ON THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES AVAILABLE ON THIS WEBSITE. FLAMINGO FLOWERS MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, COMPLETENESS, TIMELINESS, RELIABILITY, LEGALITY IN YOUR JURISDICTION, OR ACCURACY OF THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES DESCRIBED OR CONTAINED IN THIS WEBSITE FOR ANY PURPOSE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FLAMINGO FLOWERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SYSTEM INTEGRATION, DATA ACCURACY, AND QUIET ENJOYMENT. FLAMINGO FLOWERS DOES NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM THE WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    FLAMINGO FLOWERS AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR SPECIAL DAMAGES IN CONNECTION WITH THESE TERMS AND CONDITION, THE SERVICE, THE WEBSITE, OR THE PRODUCTS, WHETHER OR NOT SUCH DAMAGES WERE FORESEEABLE AND EVEN IF FLAMINGO FLOWERS WAS ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE. IN NO EVENT WILL AGGREGATE LIABILITY OF FLAMINGO FLOWERS TO YOU FOR ANY AND ALL CLAIMS ARISING IN CONNECTION WITH THESE TERMS AND CONDITIONS, THE SERVICE, THE WEBSITE, OR THE PRODUCTS EXCEED THE GREATER OF (1) AED 100 OR (2) THE AMOUNTS YOU HAVE PAID TO COMPANY IN RELATION TO THE SERVICE, THE PRODUCTS OR THE USAGE OF THE WEBSITE IN THE PAST 1 (ONE) MONTH HEREUNDER. YOU AGREE AND ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND FLAMINGO FLOWERS RELATING TO THE PROVISION OF THE WEBSITE, THE SERVICE AND THE PRODUCTS TO YOU, AND FLAMINGO FLOWERS WOULD NOT PROVIDE THE WEBSITE OR SERVICE OR PRODUCTS TO YOU WITHOUT THIS LIMITATION.

    FLAMINGO FLOWERS AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING IN RELATION TO (1) THE USE OR CONSUMPTION OF PRODUCTS PROCURED / MANUFACTURED BY THIRD PARTIES OR (2) THE PRODUCTS DELIVERED TO YOU BY ANY THIRD PARTY. FLAMINGO FLOWERS ASSUMES NO RESPONSIBILITY FOR EXAMINING OR EVALUATING THE PRODUCTS AND SERVICES OFFERED BY THEM. FLAMINGO FLOWERS DOES NOT WARRANT THE OFFERINGS OF, ANY OF THESE BUSINESSES OR INDIVIDUALS. FLAMINGO FLOWERS DOES NOT ENDORSE, IN ANY WAY, ANY THIRD PARTY PRODUCTS OR SERVICES OR WEBSITE’S CONTENT THEREOF. ANY CLAIM IN RESPECT OF THE SAME SHALL BE MADE DIRECTLY WITH THE THIRD PARTY.


    User Submissions
    FLAMINGO FLOWERS welcomes your comments about your experiences shopping with us and your suggestions about how to improve the Website. The Website permit the submission of written works, photos, audio files, videos or other communications submitted by you and other users of the website (“User Submissions”) and the hosting, sharing and/or publishing of the User Submissions. Any comments, ideas, suggestions, information, or any other content you contribute to FLAMINGO FLOWERS or the Website (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for FLAMINGO FLOWERS to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You agree and understand that whether or not such User Submissions are published on the Website, FLAMINGO FLOWERS does not guarantee any confidentiality with respect to any such submissions. Furthermore, you agree and acknowledge that FLAMINGO FLOWERS may publish your name and submissions on the Website, FLAMINGO FLOWERS managed social media, advertising, print material or in any other press releases of media items.
    In relation to your User Submission you covenant, represent and warrant that:
    you own or otherwise have the necessary licenses, rights, consents and permissions to use and authorise FLAMINGO FLOWERS to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all the User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Website and the Terms & Conditions .

    in connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant FLAMINGO FLOWERS all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that may cause or likely to cause any damage to FLAMINGO FLOWERS or any third party; (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (iv) post advertisements or solicitations of business: (v) impersonate another person.
    Your agrees and acknowledge that FLAMINGO FLOWERS does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and FLAMINGO FLOWERS expressly disclaims any and all liability in connection with User Submissions. Furthermore, FLAMINGO FLOWERS does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and FLAMINGO FLOWERS is entitled to block and remove all content and User Submissions if properly notified that such content or User Submission infringes on another’s intellectual property rights. FLAMINGO FLOWERS reserves the right to remove content and User Submissions without any prior notice.

    FLAMINGO FLOWERS may also terminate, without notice, a user’s access to its website, if the user is determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity twice and/or has had a User Submission removed from the website. FLAMINGO FLOWERS also reserves the right to decide whether content or a User Submission is appropriate and complies with these Terms & Conditions for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length.


    Indemnity
    You agree to indemnify, defend and hold harmless FLAMINGO FLOWERS, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising in connection with (i) your use of and access to the Website; (ii) your violation of any term of these Terms & Conditions; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; (iv) any claim that one of your User Submissions caused damage to a third party; and (v) use of the User Submissions by FLAMINGO FLOWERS.


    Ability to accept the Terms & Conditions
    You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions.
    Applicable Law & Jurisdiction

    By accessing the Website, you agree that the laws of UAE, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and FLAMINGO FLOWERS or its affiliates.
    Any claim or dispute between you and FLAMINGO FLOWERS that arises in whole or in part from accessing or using the Website or in relation to orders, delivery, quality or any such products or services offered through the Website, shall be decided exclusively by a court of competent jurisdiction located in Dubai, UAE only.

    United Arab of Emirates is our country of domicile.

    If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

    The cardholder must retain a copy of transaction records and Merchant policies and rules.

    Local Laws
    FLAMINGO FLOWERS makes no representation that the products/materials as mentioned on the Website is appropriate or available for use in other locations, and access to them from territories where any of the contents of this Website are illegal, is prohibited. Further, FLAMINGO FLOWERS makes no representation that the products and services available for sale or use on the Website are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from the Website from other locations, you do so on your own volition and are responsible for compliance with any applicable local laws.

    Entire Agreement
    These Terms and Conditions, together with FLAMINGO FLOWERS’s return policy, security and privacy, substitution policy, privacy policy, disclaimers and other rules and policies posted on the Website, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and FLAMINGO FLOWERS with respect to your use of and material available through the Website, and they supersede all prior or contemporaneous communications and proposals between you and FLAMINGO FLOWERS, if any, with respect to the Website. Any rights not expressly granted in these Terms and Conditions are reserved.
    General
    In the event that any provision contained in these Terms and Conditions is held by a court of competent jurisdiction to be contrary to any law or deemed invalid, the remaining provisions of these Terms and Conditions will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and FLAMINGO FLOWERS as a result of these Terms and Conditions or your use of the Website. No waiver of any term of these Terms & Conditions shall be deemed a further or continuing waiver of such term or any other term, and the failure by FLAMINGO FLOWERS to assert any right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision.
    Important Notice to Webmasters
    You shall not use or deploy the Trademarks in the html coding of any website and/or hidden text to aid indexing by search services by listing selected keywords in order to display those pages when a user types into a search service.
    Linking to any content/pages on the Website is prohibited absent express written permission from FLAMINGO FLOWERS. Framing the FLAMINGO FLOWERS Website with links, Metatags, advertisements and/or other information not originating from the FLAMINGO FLOWERS Website is expressly prohibited.


    Privacy Policy


    Please read this privacy policy (“Policy”) carefully to understand how we will use and protect your Delivery information. We will not share your Delivery information with anyone except as described in this Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
    By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
    By mere use of the Website, you expressly consent to our use and disclosure of your Delivery Information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.
    Questions regarding this Policy should be directed to info@Flamingo Flowers.ae

    Collection of Delivery Information
    When you use our website, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect Delivery information from you that we consider necessary for achieving this purpose.
    If you choose to buy on the website www.Flamingo-flower.com, we collect information about your buying behavior.
    If you transact with us, we collect some additional information, such as a billing address, other payment instrument details and tracking information from cheques or money orders etc.
    If you send us Personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
    We collect Delivery identifiable information (email address, name, phone number, other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

    All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
    If your Delivery identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at info@Flamingo Flowers.ae or by contacting us by telephone or postal mail at the contact information listed below.
    Communications from the Site
    Special Offers and Updates
    We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

    Press Releases and Newsletters
    If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. Out of respect for your privacy, please contact us if you subsequently wish to be removed from this mailing list.
    Service-related Announcements
    We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.
    Legal Disclaimer
    We may share your information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
    We may disclose your information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose your information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or Personal safety of our users or the general public.
    If you no longer wish to receive our press releases, newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@Flamingo Flowers.ae
    Clear Gifs (Web Beacons/Web Bugs)
    We do not use clear gifs (I.e. Web Beacons/Web Bugs) in our HTML-based emails.
    Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users and to let companies know which emails recipients have opened, allowing them to gauge the effectiveness of certain communications and the effectiveness of their on-line marketing campaigns. In contrast to cookies, which are stored on a users computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
    Links to Other Sites
    Our Website links to other websites that may collect Delivery identifiable information about you. FLAMINGO FLOWERS is not responsible for the privacy practices or the content of those linked websites.
    Advertisements on FLAMINGO FLOWERS
    We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
    Security
    The security of your information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.
    Business Transitions
    In the event FLAMINGO FLOWERS goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Delivery identifiable information will be among the assets transferred.
    Changes in this Privacy Statement
    If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
    We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
    The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

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